Your Status Badge may change when updates occur to your professional listings on ASIC, when client reviews increase, or when our scoring methodology is improved.
Common reasons your status badge may change
1. Updates to your ASIC listing
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Your qualifications or memberships may have lapsed.
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Your ASIC license status or authorisation details may have been updated or removed.
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Profile sections may have become incomplete or inconsistent.
2. Missing or inconsistent data
If you've changed licensees, switched professional associations, amended education, or taken time away from advising, our system may be awaiting reconfirmation from ASIC of your current details. While your updates may appear on the Financial Advisers Register, our system can take some time to refresh.
3. Client reviews
As more clients leave reviews on Adviser Ratings, your profile score can adjust. Reviews are one part of the badge calculation, alongside education, memberships, compliance, and experience.
4. Methodology updates
Our Adviser Status Badge works much like a credit score—it reflects multiple factors that build strength over time. While some single actions (like updating ASIC records) can result in immediate changes, most improvements come from consistency across all areas.
From time to time, we may update our scoring methodology to better reflect changes in regulation, consumer expectations, or data accuracy. In 2021, for example, we introduced significant improvements to how Adviser Status is calculated (see our white paper The Evolution of the Adviser Ratings Scoring).
What can I do to improve my badge?
The most important thing is to make sure your ASIC profile is accurate and complete, and that your education and memberships are kept current. Encouraging clients to leave reviews also helps strengthen your profile.
👉 See: What can I do to improve my Status Badge?
👉 For education requirements and pathways, see: Understanding Adviser Education Requirements & Pathways
- Your FAR professional listing information has changed or become outdated
– Your qualifications or memberships may have lapsed
– Your ASIC license status or authorisation details may have been updated or removed
– Profile sections may have become incomplete or inconsistent - We detected missing or inconsistent data
If you've changed licensees, switched professional associations, amended qualifications or taken time away from advising, our systems may be awaiting reconfirmation from ASIC of your current details. While your updates may appear on the Financial Advisers Register, our system is yet to receive the updated information. - We’ve updated our or ratings system
In 2021, we introduced significant improvements to how Adviser Status is calculated—highlighted in the white paper 'The evolution of the Adviser Ratings Scoring. If your badge changed around that time, this likely reflects our system-wide recalibration.
This was a large-scale review of the Financial Adviser Register which found some significant discrepancies, mostly around professional memberships and qualifications, which are metrics used by licensees and regulators to measure compliance on new professional standards.
Tapping into more accurate sources of information ensures our updated system recognises the proactive steps (or lack thereof) taken by advisers, in turn, creating a better set of signposts for consumers to have trust in the advice market and to help them find the right adviser for their needs.