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Why has my adviser Status badge changed?

Your Status Badge can change when we receive updated information, when new reviews are added, or when we refine our methodology to reflect changing regulatory requirements.

For an overview of how your badge is determined, see Your Adviser Status Badge.

Common reasons your status badge may change

1. Updates to your ASIC listing (FAR)

Changes to your ASIC Financial Advisers Register (FAR) record can impact your badge. For example:

  • Qualifications or professional memberships may have lapsed or been updated

  • Licence status or authorisation details may have changed

  • Your FAR record may be incomplete or inconsistent

2. Missing or inconsistent data

If you’ve changed licensees, switched professional associations, updated your education, or taken time away from advising, our system may be awaiting reconfirmation from ASIC. While updates may appear on the FAR, changes can take time to flow through to Adviser Ratings.

3. New client reviews

As clients leave reviews on Adviser Ratings, your Status Badge may adjust. Reviews are one part of the badge calculation, alongside factors such as education, memberships, compliance, and experience.

4. Methodology updates

From time to time, we may update our methodology to reflect changes in regulation, consumer expectations, or data accuracy. For example, in 2021, we introduced significant improvements to how Adviser Status is determined. This was a large-scale review of ASIC's  Financial Adviser Register which found some significant discrepancies, mostly around professional memberships and qualifications, which are metrics used by licensees and regulators to measure compliance on new professional standards.

Tapping into more accurate sources of information ensures our updated system recognises the proactive steps (or lack thereof) taken by advisers, in turn, creating a better set of signposts for consumers to have trust in the advice market and to help them find the right adviser for their needs. See our white paper: The evolution of the Adviser Ratings scoring 

What can I do if I want to influence my Status Badge?

In many cases, the most practical steps are to ensure your ASIC FAR record is accurate and complete, and to continue building client engagement (including verified reviews).

👉 See: Can I improve my Status Badge?

👉 For education requirements and pathways, see: Understanding Adviser Education Requirements & Pathways